TMF

TMF Group is a leading provider of employee, financial and legal administration services, helping clients invest and operate safely around the world. Our 11k+ experts in 125+ offices across 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

We have been present in Poland for over 20 years, helping our clients from offices in Warsaw and Katowice, where more than 700 people already work.

Katowice is also the location for our new structure - the Regional Delivery Center, whose task is to serve the European markets of our clients, companies from the Fortune 500 and FTSE 100 rankings. As part of the structures, we are looking for specialists in the field of international accounting & tax, human resources and payroll, and global entity management. We also build teams that will be responsible for handling international funds and supporting internal financial processes of the TMF Group.

We are seeking a dynamic and experienced CDD Compliance Officer to support a Senior CDD Compliance Officer for an assigned Market for KYC operations, ensuring compliance with regulatory and organizational standards, as well as coordinating the review of data collection and KYC assessment of all clients to which TMF provides services to in the respective Market.

This role requires exceptional process management, with a strong focus on client interaction and operational excellence. The job holder will report to the Senior CDD Compliance Officer for the respective Market.

• Oversight & Execution:
  • Oversee the KYC process for the respective Market to ensure accurate and timely compliance with internal policies and external regulations.
  • Application of a risk-based approach when undertaking Customer Due Diligence.
  • Provide guidance and sign-off on cases.
• Escalation Management & Client Interaction:
  • Serve as the day-to-day escalation point for business-related issues concerning Customer Due Diligence (CDD) processes.
  • Support the Senior CDD Compliance Officer with interactions with clients and internal stakeholders to address concerns, resolve escalations, and maintain strong working relationships.
  • Liaise with subject matter experts (SMEs) and internal departments to resolve issues and provide expert-level support.
• Process Improvement & Compliance:
  • Identify opportunities to enhance KYC processes and implement best practices to optimize efficiency and accuracy.
  • Ensure all KYC-related activities adhere to relevant regulations and standards while minimizing operational risks.
  • To participate in discussions with internal stakeholders like Group Internal Audit, alongside the Senior CDD Compliance Officer, as well as to support other stakeholders, such as local offices, should there be any audit relating to KYC/CDD matters.

• Degree Educated
• Proven experience in KYC, CDD, or related compliance roles.
• Strong process management skills, with the ability to design and implement efficient workflows.
• In-depth knowledge of KYC regulations, client screening processes, and risk assessment methodologies.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with clients and stakeholders at all levels.

• Convenient central location of the office 
• Stable employment
• Flexi-time and hybrid working
• An international and dynamic environment
• Private medical care
• Life insurance
• Co-financing for the Multikafeteria program (e.g. Multisport card)
• Access to a language platform with 12 different languages to learn
• Access to a mental health and well-being platform offering a variety of functionalities that will support you in caring for your well-being
• Exceptional people and atmosphere
• Christmas and occasional gifts
• Co-financing of holidays (social fund)
• Opportunity to take part in charity projects