TMF

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 125 offices across 87 jurisdictions, covering 92% of world GDP and 95% of FDI inflow.

As we’re a global company with 11,000+ colleagues we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

We are seeking an experienced Microsoft CRM Product Manager to take full ownership of our customised Microsoft Dynamics 365 platform. In this role, you will shape and deliver the CRM technology roadmap and ensure the platform continues to support our client‑facing, operational, and commercial teams effectively. You will collaborate closely with stakeholders across the organisation to understand business needs, translate them into actionable enhancements, and prioritise development work that balances strategic ambitions, regulatory expectations, and ongoing improvement. The position requires a hands‑on product leader with strong technical understanding, excellent communication skills, and the ability to operate in a fast‑moving, complex environment.

• Own the end‑to‑end product vision and roadmap for Microsoft Dynamics 365.
• Translate business needs into clear requirements and user stories.
• Introduce innovation by bringing Microsoft product Roadmap into CRM Roadmap
• Lead delivery of enhancements, upgrades, and integrations with internal teams and external partners.
• Oversee backlog, sprint planning, and releases using Agile ways of working.
• Ensure designs meet architectural standards, scalability goals, and data quality expectations.
• Partner with business leads to review workflows, identify improvements, and drive optimisation.
• Act as the main liaison between business teams and technical delivery functions.
• Communicate progress, risks, and dependencies to senior stakeholders.
• Maintain controlled change management, documentation, and governance compliance.
• Monitor platform usage and performance to identify opportunities for improvement.
• Stay up to date with Dynamics 365 developments and industry trends.

• Proven experience as a Product Manager/Product Owner for Microsoft Dynamics 365 in a customised environment.
• Strong understanding of CRM data structures, workflows, integrations, and Power Platform components.
• Experience leading Agile teams and working with DevOps tools such as Azure DevOps.
• Strong communication and stakeholder‑management abilities.
• Ability to prioritise effectively and maintain a clear strategic direction.
• Experience collaborating with external vendors or development partners.
• Background in financial services or other regulated industries (desirable).
• Knowledge of Azure services, API integrations, or enterprise architecture (desirable).
• Relevant certifications in Dynamics 365, Agile, or Product Management (desirable).
• Strategic thinker with strong execution skills, independence, and sound judgement.
• Proactive, collaborative, and committed to improving user and customer outcomes.

• Opportunity to grow and succeed in an international environment: Learning opportunities: you will work with highly experienced colleagues who are ready to share their knowledge and will receive the opportunity to work on diverse and complex client requests. You will also get extensive individual further training opportunities, supported by our TMF Business Academy
• Value-driven work environment: you can expect integrity and respect from all your colleagues and your leadership team.
• Flexibility: We offer a hybrid working model 
• Ambition: we are a growing and forward-thinking company that values continuous improvement, embraces the last industry trends, and where innovative ideas are always welcome. Our team of high-level experts ensures we stay at the cutting edge of our field