TMF

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 120 offices

This senior leadership role is responsible for overseeing the strategic, operational, and people management functions of the corporate services department. The position plays a key part in shaping departmental strategy, driving performance, and ensuring service excellence across client relationships, internal operations, and cross-functional collaboration. With a strong focus on quality assurance, compliance, and continuous improvement, the role requires a seasoned professional with proven leadership experience, deep industry knowledge, and the ability to foster a high-performing, client-centric team environment.

• Develop and implement strategic plans and initiatives to achieve departmental objectives and support the overall goals of the organization.
• Identify opportunities for growth and improvement within the corporate services department.
• Provide leadership, guidance, and mentorship to the team of supervisors, administrators, and support staff.
• Foster a positive and collaborative work environment that encourages professional development, creativity, and innovation.
• Oversee the performance of the department and individual team members, setting clear expectations, providing regular feedback, and conducting performance evaluations.
• Take corrective action as needed to address performance issues and recognize outstanding achievements.
• Serve as a key point of contact for high-profile clients and stakeholders, building and maintaining strong relationships based on trust, communication, and mutual respect.
• Address client inquiries, concerns, and escalations in a timely and professional manner.
• Establish and enforce quality control measures to ensure the accuracy, completeness, and consistency of services provided by the department.
• Conduct regular audits and reviews to identify areas for improvement and implement corrective actions as needed.
• Collaborate with other departments, such as legal, compliance, finance, and operations, to ensure alignment and coordination of efforts.
• Participate in cross-functional projects and initiatives to support the organization's overall success.
• Stay up to date on industry trends and regulations, ensuring our department remains compliant and competitive.

• Bachelor's degree in business administration, finance, or a related field; 
• Extensive experience in corporate services, business administration, or a related field, with a track record of progressively increasing responsibility and leadership.
• Strong leadership and management skills, with the ability to inspire and motivate a diverse team of professionals.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
• Strategic thinking and problem-solving abilities, with a focus on driving results and continuous improvement.
• Sound judgment and decision-making skills, with the ability to balance competing priorities and navigate complex situations.
• Knowledge of relevant laws, regulations, and industry best practices related to corporate services and business operations.
• An approved senior officer by the FSC.

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work;
• We provide internal career opportunities so you can take your career further within TMF;
• Continuous development is supported through global learning opportunities from the TMF Business Academy;

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients;
• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work;

A supportive environment

• Strong feedback culture to help build an engaging workplace;
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.