TMF

This role is a client‑facing HR & Payroll Implementation Specialist responsible for delivering TMF OPTIX Implementation Services across global clients.

The position acts as a technical bridge between clients, onboarding teams, IT, and local delivery teams, ensuring successful HRIS/HCM integrations, smooth onboarding, system optimisation, and continuous improvement.
You will be the technical Subject Matter Expert (SME) for OPTIX implementations and support both delivery and pre‑sales activities.

OPTIX Implementation & Client Support

• Deliver TMF OPTIX implementation services to local and regional clients
• Support onboarding of new clients, new features, and new functionality
• Ensure OPTIX solutions are aligned to client‑specific HR & Payroll needs
• Act as a technical SME for global OPTIX implementation solutions
  
  

Integration & Solution Design

• Own and manage HR & Payroll integration solutions
• Work with IT and local offices to create mapping documents
• Support transformation of client integration files for local processing
• Lead business requirements gathering and own the solution blueprinting phase
  
  

Optimization & Continuous Improvement

• Conduct periodic solution and process optimization reviews
• Document improvement opportunities and work with IT to roadmap enhancements
• Ensure all solution documentation is current and shared appropriately
  
  

Project & Stakeholder Management

• Support complex client technology transformation projects
• Track, manage, and escalate risks and issues during implementation
• Work closely with Client Project Managers, IT, and onboarding teams
• Maintain strong relationships with clients and TMF local delivery teams
  
  

Pre‑Sales, Knowledge & Training

• Support pre‑sales activities including technical presentations and demos
• Deliver internal training, webinars, and knowledge‑sharing sessions
• Contribute to internal forums and global onboarding improvements

Experience

• 5+ years' experience in HR & Payroll implementation
• 2+ years' experience in HCM / ERP system integrations
• Strong client‑facing experience with functional and technical stakeholders
• Knowledge of standard payroll processes is an advantage
  
  

Technical Skills

• Strong understanding of Web Services & APIs (SOAP, REST)
• Experience with SAP, Oracle, Workday or similar HRIS systems
• Knowledge of XML and XSLT for data transformation
• Experience working in Agile delivery environments
• Advanced MS Visio, PowerPoint, and Word
• Intermediate Power BI, CRM, and PMO tools
  
  

Competencies & Behaviour

• Confident communicator with strong presentation skills
• Consultative, methodical, and solution‑oriented approach
• Ability to work in a global, matrix, hybrid environment
• Strong stakeholder management and collaboration skills
• Willingness to travel as required

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy. 

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. 

• Strong feedback culture to help build an engaging workplace.
• Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
• At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

• Anniversary & Birthday Leave policy
• Be part of One TMF
• Paternity & Adoption leaves
• Salary advance policy
• Work flexibility – Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives