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General Information

Job ID
28828
Location
Brazil
Work Types
Full Time
Categories
Information Technology

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About TMF Group

As we navigate the complexities of digital transformation, we are on the lookout for Dynamics Support Engineer to join our Dynamics Centre of Excellence team. In this role you will participate in global project related to roll out of Internal Finance software Microsoft D365 and you will be fully accountable for 2nd and 3rd level support to end users globally. Responsibilities include diagnosing and resolving system issues on end-user side as well as close collaboration with external consultants to optimize system functionality.


Discover the Role

We are on the lookout for Dynamics Support Engineer to join our Dynamics Centre of Excellence team. In this role you will participate in global project related to roll out of Internal Finance software Microsoft D365 and you will be fully accountable for 2nd and 3rd level support to end users globally.


Key Responsibilities

  • Support D365 FO across multiple locations;
  • Liaise with business stakeholders including managing director level;
  • Identify and document new requirements and cooperate with consultants to design new solutions or customizations;
  • Perform analysis, setup, data conversion, user acceptance testing and key user training;
  • Work with different groups in the organization - specialist users/end users, consultants, developers, regional and central management;


Key requirements

  • Preferably a university degree in Economics, Computer Science, Information Management or Statistics;
  • At least 5-year relevant working experience with ERP systems is a must;
  • Knowledge and experience of Dynamics D365 F&O modules;
  • Financial accounting knowledge would be an advantage;
  • Good technology knowledge i.e. MS Office, PowerApps;
  • Excellent written and verbal communication skills;
  • Ability to liaise with stakeholders on a global scale through multiple communication channels;
  • Accurate, precise and able dependable;
  • Organized, disciplined and with hands-on attitude;
  • Good English, Spanish and Protuguese language skills, in both written and oral communication.
  • Team player


What’s in it for you?

Pathways for Career Development

  • Work with colleagues and clients around the world on interesting and challenging work.
  • We provide internal career opportunities, so you can take your career further within TMF.
  • Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an Impact 

  • You’ll be helping us to make the world a simpler place to do business for our clients.
  • Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A Supportive Environment 

  • Strong feedback culture to help build an engaging workplace.
  • Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

We’re looking forward to getting to know you!