TMF

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations

The HR & Immigrations Executive will facilitate the achievement of optimum business results and deliver a distinctive culture based on TMF values.

Directly coordinating with line manager and executing outlined Clients tasks and strategy;

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Collaborating with sales and Marketing team to reach prospective clients;

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Liaising with internal departments to ensure client needs are fulfilled effectively;

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Forecasting and tracking client account metrics;

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Making sure clients receive requested response and services in a timely fashion;

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Verifying and updating employee information, including Gosi deductions, benefits, and other deductions;

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Addressing and resolveing any discrepancies in HRP records promptly;

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Communicating client needs to line manager and understand their requirements;

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Identifying opportunities to grow business with new and existing clients;

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Attending meetings with clients to build relationships with existing accounts;

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Managing the CRM (Clients Relationship Management) accurately and provide consistent reporting to management;

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Reporting to direct manager;

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Operating as the point of contact for assigned customers;

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Providing early recognition of potential risks with (major) business impact in the account and when necessary, escalating identified risks in time to line manager;

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Identifying potential areas of growth and improvement in service delivery with existing clients;

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Carrying out client satisfaction surveys and reviews;

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Creating an inspiring team environment with an open communication culture

University degree in business administration or relevant discipline;

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Minimum of 2-3 years experience in a customer relations role;

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Expertise and knowledge in Saudi Corporate immigration and Government portal operations.

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Proficiency with Microsoft Office programs;

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Excellent communication skills (Fluent English);

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Strong interpersonal skills;

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Ability to multi-task, prioritize, and coordinate tasks to meet multiple deadlines;

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Strong creative and problem-solving skills;

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Energetic and enthusiastic individual with strong team spirit;

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A quick learner, who finds opportunities to gain and share knowledge.

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.