TMF

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 11,000 experts and 125+ offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

The Head of Fund Accounting is a senior leadership role responsible for overseeing all aspects of fund accounting operations, client service delivery, regulatory compliance, and strategic transformation. This role ensures the delivery of high-quality services across fund structures, drives operational excellence, and leads cross-functional teams to support business growth and client satisfaction.

Strategic Leadership & Governance

• Analyse efficiency and financial performance metrics to drive continuous improvement. 
• Implement process enhancements to ensure high-quality outcomes and operational scalability. 
• Coordinate and execute ad hoc tasks to support strategic initiatives and smooth operations.
• Provide strategic leadership and oversight of Luxembourg Fund Accounting Services operations, ensuring alignment with organizational goals and regulatory requirements.
• Set and drive Fund Accounting goals, policies, and procedures to enhance operational efficiency and service quality.
• Lead and contribute to strategic initiatives and transformation projects, including system upgrades, regulatory changes, and business expansion efforts.
• Maintain deep awareness of asset class trends and developments to inform service evolution and client engagement.
• Serve as a Director on fund and SPV boards, promoting best practices in governance and ensuring full regulatory compliance.

Client Relationship Management

• Act as the primary senior contact for a diverse client portfolio, engaging in strategic discussions and ensuring complex issues are resolved smoothly.
• Oversee Asset Class relationships for non-Global, Growth, or Strategic clients, serving as a senior escalation point for critical delivery issues.
• Anticipate potential issues, adapt processes, and integrate evolving business concerns into actionable solutions.
• Collaborate with Business Development Team to maintain and enhance the client experience.
• Integrate client development strategies and service onboarding into operational processes to support sustainable growth.

Oversight of Regional Delivery Centre Performance

The Head of Fund Accounting holds strategic accountability for the oversight and governance of fund accounting activities executed by the Regional Delivery Centre (RDC). This includes:

• Performance Monitoring & KPI Management: Define, track, and analyse key performance indicators (KPIs) across fund accounting deliverables to ensure operational excellence, regulatory compliance, and client satisfaction. Metrics include NAV accuracy and timeliness, reconciliation breaks, SLA adherence, and client satisfaction scores.
• SLA Governance & Issue Resolution: Ensure service level agreements (SLAs) are consistently met by the RDC, with proactive identification and resolution of breaches. Lead root cause analysis and implement corrective actions to maintain service quality and timeliness.
• Quality Assurance & Risk Control: Oversee internal control frameworks and risk mitigation strategies within RDC operations. Monitor operational incidents, audit findings, and business continuity test outcomes to uphold compliance and minimize risk exposure.
• Stakeholder Engagement: Act as the senior liaison between local fund accounting leadership and RDC teams, ensuring transparent communication, shared goals, and consistent delivery standards. Facilitate cross-functional collaboration to support client onboarding, reporting cycles, and regulatory submissions.

Financial Reporting & Technical Oversight

• Ensure the accurate and timely execution of fund accounting processes, including monthly or quarterly reporting, statutory accounts, consolidation, and annual audits.
• Direct the end-to-end approval process for annual accounts, including board and shareholder endorsements and timely filing with relevant authorities.
• Review and refine deliverables, offering guidance on complex transactions and technical matters.
• Provide technical guidance on complex transactions and accounting matters.

Operational Excellence & Risk Management

• Maintain strong internal controls for risk management and regulatory compliance, including AML policies and procedures.
• Monitor key performance indicators (KPIs) and implement process enhancements for improved service delivery.
• Oversee vendor performance and manage relationships with external service providers.
• Collaborate with internal stakeholders to optimize workflows and ensure seamless service integration.
• Coordinate and perform ad hoc tasks to support smooth operations and strategic initiatives.

Team Leadership & Performance Management

• Lead, coach, and motivate high-performing teams, fostering a culture of accountability, collaboration, and continuous improvement.
• Demonstrate independence in overseeing daily operations and making authoritative decisions.
• Oversee a team of Team leaders, ensuring integrated and high-quality execution across service lines.
• Delegate responsibilities, establish KPIs, and manage resource allocation to optimize team performance.
• Monitor workload distribution, proactively identifying staffing needs and aligning resource requests with budget and business priorities.
• Drive adoption of change and champion a culture of continuous improvement and feedback.

• Minimum of 10 years of leadership experience in fund accounting in Luxembourg.
• Strong background in fund service delivery for Alternative Investments (Debt, Hedge, PERE, Infrastructure,….).
• Proven experience in coaching and leading teams (ideally 3–5 years).
• University degree in business administration or relevant diploma (e.g. ACCA, CFA) is a plus.
• Proficiency in Lux GAAP, IFRS, and fund accounting principles.
• Experience with fund accounting systems and reporting tools, preferably Investran but not only.
• Excellent written and verbal communication skills in English.
• Demonstrated ability to drive business growth and implement effective strategies.
• Strong interpersonal skills for stakeholder engagement, including clients, regulators, and senior management.
• Accurate, self-motivated, results-oriented, and excellent in planning and execution.
• Proven track record of managing high-level client relationships and achieving targets in competitive markets.

• Excellent working conditions: good work-life balance, salary indication above market level
• Learning opportunities: you will work with highly experienced colleagues who are ready to share their knowledge, and will receive the opportunity to work on diverse and complex client requests. You will also be able to apply for and be supported for training.
• Value-driven work environment: you can expect integrity and respect from all your colleagues and your leadership team.
• Teamwork: an environment where we learn from our mistakes and work together to improve our processes continuously. A no-blame culture where teamwork is important valued and lived daily.
• Ambition: we are a growing company in which we constantly look for the next opportunity and where all ideas are welcome.