TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

• Drive Operational Excellence initiatives across all IT and Technology departments on a global scale.
• To achieve or surpass efficiency and improvement projects through-out the year.
• To engage in close collaboration with frontline management and Senior Leadership regarding process improvement proposals.
• To concentrate on the professional development of our Lean Six Sigma Leads, ensuring the effective implementation of various projects.

• Responsible for driving Operational Excellence initiatives IT/Technology 
• Responsible in meeting/exceeding agreed financial benefits for the calendar year
• Work closely with frontline/middle management and Senior Leadership to drive process improvement ideas
• Coach and Mentor Lean Six Sigma Leads in driving Lean Six Sigma projects using defined methodology
• Application of required Lean/Statistical tools as part of Continuous Improvement projects
• Publish and Review Process/Business Metrics on agreed schedule and identify improvement opportunities
• Conduct Lean Six Sigma training depending on the skill set
• Analyze business problems arising in respective processes and do needful support
• Responsible for Quantitative and Qualitative analysis, Problem Solving techniques, Root Cause Analysis, Quality Assurance practices and concepts
• Effectively play the role as trainer, coach, and mentor to the YBs, GBs, BBs in the team and Ops
• Responsible for Defining, Measuring, Improving & Implementing continuous improvements frameworks within the global teams
• Ensure new designed practices/processes and global initiatives are effectively and successfully implemented for the scoped teams from training to Sign Off (Improve Performance & Implement Change)
• Responsible for implementing and monitoring performance metrics [SLAs/KPIs] are in place and performance reviews in place to drive delivery to agreed timescales and quality

• Masters in any discipline, preferred with Engineering / Mathematics / Statistics discipline
• Certified Black Belt from reputed institute, preferable Indian Statistical Institute, American Society for Quality, etc.
• Minimum 12 years of experience in the role of Operational Excellence
• Minitab Proficiency
• Preferred with an experience of working with global resources
• Preferred candidate with having knowledge on ISO/CMMI/ISMS requirements
• Experience in mentoring Lean Six Sigma GB & BB projects and training resources

Competencies and Skills

• Must possess the ability to lead, work with teams, be part of a team, and understand team dynamics (forming, storming, norming, performing)
• Able to influence change & effectively manage stakeholders across the globally • Builds and maintains strong working relationship with team across globe
• Highly developed sense of integrity and commitment to operational excellence
• Demonstrated leadership/management skills

Soft Skills: 

• Must possess the ability to lead, work with teams, be part of a team, and understand team dynamics (forming, storming, norming, performing) 
• Able to influence change & effectively manage stakeholders across the globally 
• Builds and maintains strong working relationship with team across globe 
• Highly developed sense of integrity and commitment to operational excellence 
• Demonstrated leadership/management skills 

Preferred Tools Knowledge:

• Minitab
• R Studio
• Python
• BI Tools

Pathways for career development 

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy. 

Making an impact 

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. 

A supportive environment 

• Strong feedback culture to help build an engaging workplace.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

• Marriage Gift policy
• Paternity & Adoption leaves
• Interest free loan policy
• Salary advances policy
• Well-being initiatives