TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

The role plays a key role in overseeing the end-to-end Order-to-Cash process, ensuring timely and accurate billing and collections. This role requires strong leadership, analytical thinking, and a customer-centric approach to drive process improvements and maintain high levels of service quality. The O2C Manager collaborates closely with internal teams and external clients to ensure compliance with contractual and financial requirements.

• Lead and manage the O2C team (40+ employees), ensuring efficient execution of billing processes

• Monitor and improve key O2C KPIs such as DSO, billing accuracy 

• Ensure timely invoicing and resolution of billing disputes in collaboration with internal stakeholders 

• Drive continuous improvement initiatives and automation within the O2C cycle 

• Collaborate with finance, sales, and legal teams to ensure alignment on customer contracts and revenue recognition • Ensure compliance with internal controls, accounting standards, and audit requirements 

• Support ERP system migrations • Strong leadership and team management skills 

• Excellent communication and stakeholder management abilities • Analytical mindset with a focus on process optimization • Proficiency in ERP systems (Microsoft Dynamics) 

• Advanced Excel skills and familiarity with reporting tools 

• Strong understanding of financial processes and controls 

• Minimum 5 years of experience in O2C or related finance functions 

• Proven track record in managing teams and driving process improvements 

• Experience in working with international clients and cross-functional teams 

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field 

• Experience in shared services or BPO environment is a plus

Pathways for career development 

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities so you can take your career further within TMF
• Continuous development is supported through global learning opportunities from the TMF Business Academy

Making an impact 

• You’ll be helping us to make the world a simpler place to do business for our clients
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work

A supportive environment 

• Strong feedback culture to help build an engaging workplace
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.