TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

TMF Group is looking for a O2C Senior Specialist in our Hong Kong Office!

·       Own North Asia billing operations and delivery (end-to-end), reporting to the O2C Billing Supervisor.

·       Coordinate daily billing activities (master data readiness → invoicing → archiving) to meet agreed cut-offs.

·       Partner with Service Lines to confirm billable events, resolve blockers, and keep billing on track.

·       Manage workload and quality (drafts, revisions, credit notes) and validate invoice accuracy (pricing/tax/support) in line with controls.

·       Issue, send, monitor, and archive invoices with complete supporting documentation and audit trail.

·       Support month-end activities with Country Finance and act as escalation point for billing issues and disputes.

·       Report on billing performance and drive SOP/process improvements, controls, and compliance support.

·        Tertiary education in Accounting, Finance, Business, or a related discipline.

·        6 years of experience in O2C billing/invoicing operations, preferably in a shared service, BPO, or multi-country environment.

·       Experience coordinating and prioritizing team tasks to meet deadlines (regional/global exposure is a plus).

·        Good command of English (written and spoken); additional North Asia language capability is a plus.

·        Comfortable with MS Office Suite (Excel and Outlook); experience with ERP/billing tools is preferred.

·       Strong stakeholder management and communication; customer-focused and comfortable working in a matrix.

·       Analytical and problem-solving, able to perform root-cause analysis and drive corrective actions.

·       Detail-oriented and process-minded; able to prioritize and deliver under pressure during peak/month-end periods.

Pathways for career development 

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities so you can take your career further within TMF
• Continuous development is supported through global learning opportunities from the TMF Business Academy

Making an impact 

• You’ll be helping us to make the world a simpler place to do business for our clients
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work

A supportive environment 

• Strong feedback culture to help build an engaging workplace
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.