Skip to content

General Information

Job ID
34840
Location
Pune, India
Work Types
Full Time
Categories
Client Payroll


We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.


About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.


Discover the Role
The Payroll Subject Matter Expert (SME) is a senior specialist responsible for providing expert-level guidance, technical leadership, and operational excellence across international payroll processes. This role supports a portfolio of clients by serving as the primary escalation point for high‑complexity payroll issues, ensuring compliance, accuracy, and strong internal controls. The Payroll SME plays a key part in driving process standardization, automation initiatives, and continuous improvement across the payroll function.
As this position supports international payroll operations aligned with KL & ANZ regions, it requires early‑morning shift coverage and the ability to work extended hours during peak cycles. The role is essential in safeguarding service quality, supporting audits, enhancing knowledge sharing, and strengthening overall payroll governance.

Key Responsibilities

  • Serve as the primary subject matter expert for payroll processes, systems, and statutory legislation, providing expert guidance to internal teams and stakeholders.

  • Resolve high-complexity payroll issues and escalations, collaborating with internal teams and external authorities when necessary.

    Conduct detailed quality reviews of payroll outputs to ensure adherence to internal controls (ISAE 3402, ISO27001), client requirements, and statutory obligations.

  • Lead or support process improvement initiatives, including standardization, automation, and implementation of best practices across operations.

  • Provide expert input during audits and compliance reviews, including documentation, root‑cause analysis, and corrective action recommendations.

  • Maintain and continuously update process documentation, SOPs, and knowledge bases to ensure consistency and strong knowledge retention.

  • Contribute to the onboarding and training of new team members, sharing in-depth expertise and supporting capability development across the payroll team.

  • Work with cross‑functional teams (Operations, Finance, IT) to ensure seamless integration and optimization of payroll systems and processes.

  • Monitor regulatory and legislative changes, assess their operational impact, and support the implementation of updates in payroll workflows.

  • Provide expert insights during client service reviews and contribute to continuous service improvement planning.

  • Support early‑morning and extended shift coverage aligned to international payroll cycles, especially KL & ANZ payroll timelines.


Key Requirements

  • Expert-level knowledge of payroll processes, systems, and statutory/international payroll legislation.

  • Strong experience resolving complex payroll scenarios and serving as an escalation expert.

  • Advanced proficiency in payroll systems such as SAP, Visma, Softland, Sage and strong Microsoft Excel capabilities (advanced formulas, macros, data modeling).

    High accuracy and attention to detail with strong analytical and problem‑solving skills.

  • Excellent communication and stakeholder‑management abilities, with confidence in providing expert guidance to internal teams and clients.

    Demonstrated ability to lead standardization, automation, and process improvement initiatives.

  • Strong documentation, knowledge‑management, and training capabilities.

    Proactive and adaptable mindset with a commitment to operational excellence, compliance, confidentiality, and regulatory adherence.

  • Ability to work independently while managing multiple priorities and maintaining high service quality.

  • Experience supporting audits, compliance reviews, legislative impact assessments, and quality control frameworks.

  • Educational background in Accounting, Finance, HR, Business, or related fields preferred; payroll certifications (FPC, CPP, national payroll certifications) are an added advantage.

  • Shift Requirement: Must be willing to work early‑morning and extended shifts aligned with KL & ANZ payroll cycles: 04:30 AM–01:30 PM IST / 05:30 AM–02:30 PM IST / 06:30 AM–03:30 PM IST

  • This is an International Payroll role requiring support for complex, multi-region payroll operations.



What’s in it for you?

Pathways for career development

  • Work with colleagues and clients around the world on interesting and challenging work.
  • We provide internal career opportunities, so you can take your career further within TMF.
  • Continuous development is supported through global learning opportunities from the TMF Business Academy.


Making an impact

  • You’ll be helping us to make the world a simpler place to do business for our clients.
  • Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.


A supportive environment

  • Strong feedback culture to help build an engaging workplace.
  • Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

We’re looking forward to getting to know you!