TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

• Supervise and manage the payroll team, including staffing, training, performance management and workload distribution.
• Oversee the day-to-day operations of payroll processing, ensuring accuracy, timeliness, and compliance with internal requirements.
• Monitor payroll controls and procedures to minimize errors and ensure data integrity in payroll systems.
• Serve as the primary point of contact for escalated payroll inquiries and issue resolution, providing timely and effective support to stakeholders.
• Develop and implement strategies to optimize payroll processes, streamline workflows, and enhance efficiency.
• Stay up to date of developments in payroll technology, regulations, best practices, implement changes as necessary to maintain compliance and improve operations.
• Develop and implement payroll policies, procedures, and controls to ensure accuracy, efficiency, and compliance.
• Responsibility for creation and maintenance of knowledge hub (knowledge info storage) for respective country.
• Migration of Clients from the existing Payroll platform to new one (if applicable), data migration, etc.
• Unsure the client payroll procedure document (SOP).
• Work with Horizon and Enate to ensure builds are completed in agreement with go live and daily workflow.
• Identify and implement improve opportunities and automatization.
• Manage additional project work, scope, documentation (Projects such as Building GL’s, new reporting requirements, Interfaces to or from HR or TA systems, etc).
• Prepare reports and analysis for management, providing insights and recommendations for decision-making.
• Any other duties as deemed appropriate by Management.

• Bachelor’s degree in Administrative, Financial, or related fields
• Relevant experience in client management and HR & Payroll / BPO operations
• Strong ability to manage relationships with strategic clients
• Knowledge of labor compliance and payroll processes
• Analytical skills for KPI management, efficiency, and margin optimization
• Ability to work under pressure and manage multiple accounts simultaneously
• Intermediate to advanced English level

Career Development Paths

• Work with colleagues and clients from around the world on interesting and challenging tasks.
• We offer internal career opportunities, so you can advance your career within TMF.
• Ongoing development is supported through global learning opportunities via the TMF Business Academy.

Make an Impact

• You’ll help us make the world a simpler place for our clients to do business.
• Through our Corporate Social Responsibility program, you’ll also make a difference in the communities where we work.

A Supportive Environment

• A strong feedback culture helps build an engaging workplace.
• Our inclusive work environment allows you to work from our offices around the world as well as from home, helping you find the right work-life balance to perform at your best.