TMF

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 11 000+ experts and 125+ offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success

As a Senior Company Secretarial Specialist, you will provide company secretarial services to TMF’s clients. All company secretarial and associated tasks must be completed in an efficient, professional and timely manner, providing a high quality of service to the client. In addition, required to maintain a good working relationship with the client, answer queries and provide them with any requested documentation.

• Responsible for meeting company secretarial compliance requirements through accurate, complete and timely processing of annual compliance
• Ability to provide strong board and committee support with the minute taking is essential
• Supports Company Secretarial Assistants and Trainees, whilst maintaining overall responsibility for task accuracy and completeness, keeping the Client Account
• Manager or Line Manager updated as appropriate
• Responsible for meeting the indicated deadlines for each allocated client tasks
• Performing tasks in compliance with company policies relating to company secretarial services, ensuring requirements are followed consistently and in full
• Perform standard defined tasks to on board new clients
• Identify out-of-scope service and providing respective information to the Client Account Manager or Line Manager as appropriate
• Keeps up to date with changes in local company legislation
• Escalates any concerns to Client Account Manager or Line Manager in a timely manner
• Uses TMF’s company secretarial software effectively
• Maintains relevant databases, client records and other tracking tools as required
• Provides administrative support to the company secretarial team as required
• Attends client meetings as required
• To undertake any other duties as reasonably expected for the role

• 2 - 3 years experience dealing company secretarial transactions and annual compliance
• Resourceful, independent and strong problem-solving abilities
• Able to articulate and communicate with clients in a concise and professional manner
• Fluency in English is essential

CRITICAL COMPETENCIES FOR SUCCESS 

Operational Excellence

• Strives for high standards of delivery to clients
• Has a strong understanding of processes needed to undertake role successfully
• Makes informed judgements and decisions based on practice and precedent
• Decisions will be made within defined limits of authority

Commercial Awareness 

• Has a basic understanding of the TMF Groups' service lines and TMF Group is structured
• Understands and applies control and risk and governance frameworks consistently
• Is mindful of the TMF Group values

Leadership & Resource Management

• May have supervisory responsibilities for work carried out by members of the immediate team
• Organises the use of resources to meet expectations and identifies difficulties
• Reviews non-complex work undertaken by more junior team members
• Informally manages expectations of more senior colleagues infrequently
  
  

Interpersonal Skills

• Communicates information in a clear and concise manner (verbal and written work) to both internal and external stakeholders
• Able to deal with difficult situations in a calm and diplomatic way

 Client Excellence

• Takes ownership of particular clients to ensure a consistent level of service
• Listen actively whilst understanding what relevant questions they should ask and respectfully taking into account global and cultural differences
• Makes it a priority to be accessible and responsive to customers
• Build rapport with clients and use body language and voice techniques effectively
• Evaluates and reports back on client service levels

• Pro-rata holidays based on 25 days annually 
• Non - contributory social club
• Access to the Global Business Academy suite of training 
• Access to Go Fluent Language Learning 
• The opportunity to participate and get involved in activities relating to Social / ESG / CSR / D&I / Wellbeing