TMF

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

Technical application support engineer is responsible for the underlying infrastructure (Hardware/Software) on which the central key business application run in the TMF Group and for which the technical team is responsible for support and configuration.

The Technical Application Support Engineer ensures that TMF group can rely on consistent application infrastructure with adequate performance, resilience and security.

The candidate would be responsible for the day to day activities of a small technical team.

• Affinity with financial ERP systems.
• An HBO / advanced vocational education or equivalent.
• At least 5 years of experience in application technical support.
• The Technical Application Team provides non-functional support for the business application infrastructure.
• Typical activities include:
• Proactively monitoring, analysing and fixing issues that arise.
• Optimisation of all existing application infrastructure.
• Installing and configuring infrastructure and applications.
• Maintaining the optimisation and integrity of all applications.
• Ensuring recoverability of all infrastructures related to core applications.
• Auditing security on a regular basis.
• Documenting current and new environments.
• Capacity planning.
• Designing and implementing new procedures.
• Key decision making in the design of the application infrastructure architecture.
• Assisting and troubleshooting with backend infrastructure related application issues.
• Ability to challenge complex customer requirements and address them with effective technology solutions.
• Patch management.

• Ability to be able to pick up different disciplines easily the following is required:
• MS Dynamics products:
• MS Dynamics AX 4.0/2009/2012/2012R2.
• MS Dynamics CRM 2011/2013.
• Microsoft Windows Server 2008R2/2012(R2) Administration.
• Microsoft SQL server 2008/2012 Administration.
• Strong troubleshooting skills.
• Will be considering as an advantage experience with the following systems:
• Hyperion.
• SharePoint.
• Viewpoint.
• LoanIQ.
• System Center family (SCOM, SCCM).
• IIS

General skills:

• Born to learn, self-motivated person.
• Strong problem-solving skills.
• Helicopter view.
• Good organizational and interpersonal skills.
• Attention to details.
• Corporate Citizenship.
• Communicative.
• Familiar with ITIL principles.

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work;
• We provide internal career opportunities so you can take your career further within TMF;
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients;
• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace;
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

• Anniversary & Birthday Leave policy
• Be part of One TMF
• Paternity & Adoption leaves
• Salary advance policy
• Work flexibility – Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives