TMF

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

The purpose of this role is to help safeguard critical business operations and help restoring critical IT services, recover data, and resume normal business operations following natural disasters, cyberattacks, hardware failures, or human errors. Also this role will help in forming a business continuity strategy which include explicitly focusing on ensuring that the IT systems that support critical business functions are operational as soon as possible after a disruptive event occurs.

• This position is for 3rd Level - Subject Matter Expert and will be responsible to manage enterprise Backups and Disaster Recovery planning and execution especially for the Cloud like MS Azure (ASR), Azure Backup, AWS Backup, etc.
• Position requires strong overall understanding of IaaS, PaaS Cloud platforms preferably AWS or Azure.
• Position requires strong hands-on experience in backup technology with knowledge on solution like NetBackup, Backup Exec, COMM vault, Data Protection Manager or any other leading backup tools.
• You will be responsible to design, implement & support Disaster Recovery and high availability setups for resiliency in public and private cloud environment using solutions like ASR, Zerto etc.
• Automate our routine maintenance tasks for infrastructure systems such as backups / recovery, patch management and hot fixes.
• Develop an automation deployment strategy.
• Ensure that the infrastructure is maintained to high levels of resilience and performance with maximum uptime and availability.
• Contribute to process development and best practice. Look at new ways to improve resilience, performance levels and supportability of systems.
• Perform the Changes as required in the backup environment, in line with the Change management policies.
• Liaise with vendors for the technical issues/ escalations.
• Focus on internal IT service delivery and involves interactions directly with all of IT technology areas (e.g., Wintel, Networking, VMware, UNIX).
• Ability to handle high severity situations single-handedly, with minimal support.
• Required PowerShell/Shell/Power BI or similar scripting as and when needed.
• Need to be dynamic, hard-working, and ambitious individual that excels at multi-tasking and can ramp up quickly in a dynamic, high-tech environment.
• Monitor and optimize system performance of backup systems and DR tools taking both proactive and reactive measures to correct and prevent issues.
• Create and maintain documentation of tasks to be performed and system configurations changes related to DR and backup. Also maintain and ensure accurate run books for the operations teams.
• Provide adequate support for the local office workplace teams and ensuring the locally hosted backup infrastructure services for DR and backup are maintained and monitored well.
• Ensure program deadlines are met by working independently and efficiently
• Ensure program deadlines are met by working as team Player
• Provide support to users and staff to resolve backup related issues.
• Perform new installations, testing, and overall maintenance & administration.
• Implement and administer backup roles and domain analysis
• Able and willing to learn new as well as existing computer technologies.
• The role requires specific technical such as the ability to manage enterprise backups and disaster recovery planning and execution, especially for cloud environments like MS Azure and AWS.
• Requires a strong understanding of IaaS, PaaS Cloud platforms, and hands-on experience in backup technology. He will be responsible for designing, implementing, and supporting disaster recovery and high availability setups, automating routine maintenance tasks, and ensuring infrastructure resilience and performance.
• The role also involves contributing to process development and best practices, performing changes in the backup environment, liaising with vendors for technical issues/escalations, and providing support to users and staff to resolve backup-related issues
• Also required to have soft skills, manage work processes, communicate effectively, and work with tight deadlines  

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Proven experience (10+ years) overseeing DR operations.
• Relevant certifications such as DRP (Disaster Recovery Professional), or equivalent is desirable.
• Solid understanding of industry compliance and regulatory requirements.
• Strong analytical and problem-solving skills to assess risks and develop effective disaster recovery strategies.

Pathways for career development 

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy. 

Making an impact 

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. 

A supportive environment 

• Strong feedback culture to help build an engaging workplace.
• Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
• At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

Other Benefits

• Anniversary & Birthday Leave policy
• Be part of One TMF
• Paternity & Adoption leaves
• Salary advance policy
• Work flexibility – Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives