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TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.
As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.
The Senior HR & Payroll Consultant, is responsible for team management by setting quality objectives.
As a Senior she/he will also recruit, train, coach, monitor and organize the work and evaluate the performance of their team members.
He/she will ensure both technical and commercial service quality across its portfolio of clients.
- Perform all recurring and unusual work on a file, including configuration of files on SILAE, setting up new clients (memberships to the caisses), compliance with the collective agreement, updating as labour law evolves;
- Ensure any type of communication (telephone, e-mail, mail) in a perfect way in terms of responsiveness and reliability with the customer, in particular in English, and the organizations.
- Participate in the selection of management candidates, welcome them, train them, and guide them;
- Check all work (payroll, charges, STC, end-of-year work, affiliations, validation of complex emails before sending) done by junior team members using the tools defined in the firm;
- Monitor the progress of the work and ensure compliance with deadlines throughout the portfolio through the schedule;
- Monitor affiliations on all new files with a checklist;
- Provide leadership in customer relations;
- Prepare the work of novice non-autonomous consultants.
- At least 5 years of experience in an accounting firm
- Good oral and written French and English skills
- Experience in managing a client portfolio
- Good knowledge of payroll techniques;
- Reporting, invoicing to the customer: rigour and accuracy in filling the timesheets, Having a sense of customer service: responsiveness, quality and professionalism in responding to emails
- Responsiveness and proactivity: know how to immediately escalate to the manager any new or technical or relational difficulties on a file or with a member of the team
- Analytical, critical: alert when a pay deposit is not in compliance with the law
- Sense of responsibility: take responsibility for the quality of the service performed by the entire team, ensure the traceability of its work internally by filing and a rigorous organization of e-mails and other document
- Sense of management: know how to delegate, empower the manager, while being present and vigilant.
- Sense of data confidentiality: guarantee the confidentiality of personal information communicated with the manager
Working flexibility
- Remote working agreement : 4 days in remote, 1 day mandatory at the office
- Possibility to work remotely from abroad 20 working days per year
Benefits
- 50 € per month remote working allowance
- 100% coverage of health insurance
- Meal lunch vouchers : 10,86 € per day (50% paid by the employer)
- Christmas vouchers up to 180€
- Refer a friend policy (bonus from 1000€ to 4000€)
- Bonus Policy
Bien-être au travail
- GymLib subscription with lower prices
- Social responsibility events: child cancer race, a client a tree
- Semaine QVT => quality of life at work
Evolution
- Business academy
- Internal promotions
- Transversal Career path program
International
- Almost only international clients
- Foreign languages courses available
- Multicultural team, diversity, and inclusion