TMF

 TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Join our team and take on the challenge of delivering exceptional administrative services for a diverse portfolio of Employee Incentive structures. Your role will involve ensuring timeliness and efficiency while overseeing and leading a dedicated team based in Jersey. You will contribute to the strategic operations, financial planning, and continuous development of these structures. Additionally, you will play a key role in team and company-wide projects, driving overall business success.

• Manage a team and portfolio of complex structures with timeliness and efficiency
• Ensure the provision of an efficient and quality service, liaising with clients, agencies and professional advisers as required in accordance with legislation

• Ensure that new client business allocated to the job holder is thoroughly researched and that the client's requirements are understood
• Ensure portfolios are administered in compliance with policies and procedures as set down in the company procedures manual
• Attend meetings with clients and professional intermediaries, both locally and in other locations as necessary
• Oversee the incoming and outgoing workflow of the team, productivity and debtors as directed
• Provide technical assistance to the administrators within the team
• Understand of TMF Group and its products and services
• Demonstrate an awareness of risk management
• Meet productivity target and input timesheet daily
• Control debtors to the level determined by Line Manager
• Category "B*" signatory, or Category "A" where required. 
• Develop existing client and intermediary relations including seeking opportunities for cross-selling TMG Group products and services
• Will manage stakeholders' expectations with regards to delivery, escalating concerns as appropriate.
• Responsible for debt collection and negotiation of fees with clients in their area of accountability
   
   

• Minimum Category "B" employee.
• Has 3 years relevant experience, and holds a "Table 4" professional qualification as defined by the JFSC, OR
• Has 5 years relevant experience and holds a "Table 5" professional qualification as defined by the JFSC
• Demonstrable experience in a management role and sound people management experience
• Expertise in all MS Office packages
• Fluent in both written and spoken English
• Will generate ideas for improvement based on past experience
• Is aware of client contracts and what is W.I.P/'Out of Scope'
• Identifies and promotes opportunities to share knowledge
• Strives for high standards of delivery to clients
• Communicates (verbally and through written work) information in a clear and concise manner. 

• 25,5 holidays – rising scale based on completed years’ service
• Private Medical insurance for self & family – which includes GP visits & eye tests
• Defined contribution non-contributory pension
• Permanent Health Insurance
• Death in Service (Life Assurance)
• Critical Illness
• Discretionary performance related bonus (which is linked to Company and individual’s performance)
• Non – contributory social club
• Working from Home Scheme Contribution 2020-2024
• Fitness Club membership 
• Access to the Global Business Academy suite of training  
• Access to Go Fluent Language Learning   
• The opportunity to participate and get involved in activities relating to ESG / CSR / D&I / Wellbeing