TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, We actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

TMF Group in Luxembourg is looking for a Senior Onboarding Coordinator. You will be supporting client onboarding processes, maintain and develop client relationships. As a Senior Onboarding Coordinator, you will also lead and coordinate junior coordinator within the team and form collaborative relationships with internal teams to drive operational effectiveness. 

• Lead and coordinate junior coordinator on the team
• Act as the day-to-day point of contact for the client during the onboarding process
• Maintain and develop client relationships, from the time of onboarding to launch of fund structure, acting in a professional, courteous and prompt manner
• Coordination of various tasks involved at entity set up phase, which will involve liaising with other 3rd party service providers across fund services and multiple internal teams
• Manage the client acceptance process, ensuring all documentation is complete and approved
• Engaging in a broad set of diverse functions, including collating client information
• Due diligence/KYC documents for submission for compliance approval
• Draft/review with our future clients our services agreements, review and negotiations of funds offering
• Forming collaborative relationships with internal teams to drive operational effectiveness ensuring client queries are dealt with promptly and appropriately
• Ensure all files & records are maintained in an accurate manner

• You hold a Degree in Financial Services, Law or Accounting
• 3-5 years’ experience in a similar position preferably in the Fund Industry and/or financial services industry
• Secure relationship skills, with an aptitude for written and verbal communication
• English fluent (spoken and written) is mandatory, with other languages being advantages
• Strong organisational, analytical and prioritisation skills
• You will have excellent communication skills both orally and in written
• Pro-active with a positive approach and result driven
• You are flexible and dynamic in your approach to work and can cope with shifting priorities and challenges
• A confident self-starter who understands the importance of team cooperation
• Be a positive influencer to both interdepartmental colleagues as well as to leadership

• Excellent working conditions: good work-life balance, salary indication above market level
• Learning opportunities: you will work with highly experienced colleagues who are ready to share their knowledge and will receive the opportunity to work on diverse and complex client requests. You will also be able to apply for and be supported for training.
• Value-driven work environment: you can expect integrity and respect from all your colleagues and your leadership team.
• Teamwork: an environment where we learn from our mistakes and work together to improve our processes continuously. A no-blame culture where teamwork is important valued and lived daily.
• Ambition: we are a growing company in which we constantly look for the next opportunity and where all ideas are welcome.