Skip to content

General Information

Job ID
17551
Location
Pune, India
Work Types
Contract, Fixed Term, Full Time, Part Time, Permanent
Categories
Capital Markets, Client Accounting, Client Corporate Secretarial, Client Payroll, Entity Management, Entry Level, Human Resources, Information Technology, Private Equity and Real Estate, Project Management, Sales, Sales Operations, Structured Finance


We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted  on our career website.


About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.


Discover the Role

The Digital Platform Support Engineer is responsible for providing technical support and maintenance for digital client platforms, with a focus on those hosted on Azure Platform and windows platform.  This includes troubleshooting issues, identifying, and fixing defects, and implementing enhancements to improve system performance. Digital Platform Support Engineer will work closely with other members of the product development teams and stakeholders across the organization to ensure that applications are running smoothly and meeting the needs of users.

 


Key Responsibilities
  • Providing technical support for a range of applications hosted on  Azure, Data center including diagnosing, and troubleshooting issues, identifying, and fixing defects, and implementing enhancements
  • Assisting with the deployment and testing of new components and updates to the digital client platform
  • Collaborating with other members of the IT team and stakeholders to gather and understand requirements, prioritize tasks, and provide timely resolution of issues
  • Maintaining documentation and records of support activities and processes
  • Participating in On-Call rotation to provide after-hours support as needed

Key requirements
  • Bachelor’s degree in computer science or a related field
  • 5+ years of experience in application support or a similar technical role
  • Knowledge of Microsoft applications: MS Dynamics AX
  • Should be able to handle multi server’s applications infrastructure.
  • Proactive application monitoring, analyzing and fixing issues that arise.
  • Manage application releases and hotfixes - both regular and ad-hoc.
  • Experience with monitoring tools.
  • Strong problem-solving and analytical skills
  • Knowledge of MSSQL and experience working with REST APIs and web services
  • Excellent communication and collaboration skills
  • Flexibility to work outside of normal business hours as needed.
  • Knowledge of cloud services like Azure & AWS.


Key knowledge and experience

 Very good working knowledge of Global IT infrastructures.

  • Strong knowledge on IIS administration, configuration.
  • Knowledge of handling multi server's applications and Architecture.
  • Knowledge of cloud platforms: Windows Azure and AWS (optional)
  • Knowledge of microservices
  • Management tools/Software:  Helix.
  • Proficiency with OOPS concepts, C#.NET, ASP.Net, MVC, ADO.Net, Web API
  • Proficiency with database technology such as MSSQL.
  • Good understanding of fundamental front-end languages such as HTML, CSS, Angular and JavaScript

 

 General skills:

  • Team player.
  • Constant learner & self-motivated person.
  • Analytical and problem-solving skills.
  • Ability to work without direct supervision.
  • Ability to work under pressure.
  • Ability to resolve conflicts.
  • Good communication and interpersonal skills.
  • Familiar with ITIL & ITSM principles.

 


What’s in it for you?

What's in it for you? 

Pathways for career development 

  • Work with colleagues and clients around the world on interesting and challenging work.
  • We provide internal career opportunities, so you can take your career further within TMF.
  • Continuous development is supported through global learning opportunities from the TMF Business Academy. 

Making an impact 

  • You’ll be helping us to make the world a simpler place to do business for our clients.
  • Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. 

A supportive environment 

  • Strong feedback culture to help build an engaging workplace.
  • Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
  • Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
  • At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

 

Other Benefits

  • Anniversary & Birthday Leave policy
  • Be part of One TMF
  • Paternity & Adoption leaves
  • Salary advance policy
  • Work flexibility – Hybrid work model
  • Talk about growth opportunities (we invest in talent)
  • Well-being initiatives

 


We’re looking forward to getting to know you!