TMF

Job Summary: We are seeking a highly skilled and experienced Subject Matter Expert (SME) in SCCM (System Centre Configuration Manager) and Intune to join our team. The SME will be responsible for designing, developing, and deploying endpoint solutions, as well as managing and maintaining the SCCM and Intune environments. The ideal candidate will have extensive experience in endpoint management architecture, administration, and best practices.

Key Responsibilities:

• Design, implement, and manage Microsoft Endpoint Configuration Manager (SCCM) and Intune environments.
• Develop and deploy endpoint solutions, including application packaging and distribution.
• Manage Windows OS deployments and troubleshoot all aspects of Configuration Manager.
• Maintain performance and health of Configuration Manager deployment.
• Create and manage task sequences, troubleshoot task sequence failures, and create technical documents and SOPs.
• Administer, integrate, and co-manage Intune-SCCM/MECM.
• Set up policies in Intune and manage device management with Intune MDM.
• Handle Windows 10/11 security and management, including BitLocker and MBAM.
• Manage Windows 10/11 driver management and GPO.
• Perform Windows 10/11 image management with MDT integration and without MDT.
• Troubleshoot core applications and patch deployment issues.
• Provide in-depth expertise in Autopilot, WCD, co-management, conditional access, device policies, and MAM for iOS and Android.
• Understand and work with Azure Active Directory and network security.
• Support Windows 10/11 and the O365 Office suite of programs.
• Set up SCCM servers, distribution servers, and site servers.
• Manage WSUS and patch management using SCCM.
• Work with GPOs and handle package distribution, patch management, and release management troubleshooting.

Key Requirements:

• Bachelor's degree in IT/Computer Science or related field (BE/B.Tech/MCA/B.Sc.).
• 8-10 years of experience in deploying and administering SCCM and Intune Co-Management.
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Proven experience in application packaging and deployment using various tools.
• Experience with virtualization and virtual desktop infrastructure (VDI).
• Proficiency in scripting languages such as PowerShell and VBScript.
• Understanding of ITIL framework operational environment.
• Experience with core infrastructure services and functions (ADFS, TCP/IP, DNS, DHCP, PKI, LDAP, etc.).

Preferred Skills:

• Strong communication skills and the ability to work in a customer-facing role.
• Ability to handle multiple assignments concurrently and coordinate tasks among teams.
• Experience in setting up and managing SCCM and Intune environments on a global scale.
• Knowledge of Windows Automated Installation Kit (AIK), MDT, DISM, WCD, and USMT.

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work;
• We provide internal career opportunities so you can take your career further within TMF;
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients;
• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.

A supportive environment