TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

In this role, you’ll support senior leaders to keep the company running smoothly, manage your own portfolio of clients as their go-to for all administrative needs, and lead your team to uphold company standards. You’ll also be responsible for maintaining strong client relationships by ensuring everything is delivered efficiently and effectively.

• Manage a team (both in person and in an RDC location)
• Significant single client portfolio (Credit & CLO Based)
• Act as lead client contact, chair service calls/KPI meetings, and prepare for Board Meetings
• Perform signatory duties (B level)
• Support recruitment and onboarding of new staff and clients
• Train and mentor junior team members
• Lead quarterly fee collection and ensure timely billing
• Organize regular team meetings and one-on-one development sessions
• Ensure compliance with fund documentation, company policies, and regulatory requirements
• Maintain high standards in client communication and deliverables
• Promote continuous improvement and workflow efficiency
• Collaborate across departments to support business needs and client satisfaction

• Proven management experience in a financial institution, ideally within Credit Fund Administration
• Strong understanding of trust and company administration
• Strong company secretarial skills & experience
• Relevant qualifications such as ICSA, STEP, or Certificate in Offshore Administration
• Excellent interpersonal and leadership skills
• Commercial awareness and ability to drive operational improvements
• High integrity and commitment to compliance and professional standards

• 26.5 holidays - rising scale based on completed years’ service
• Private Medical insurance for self & family - which includes GP visits
• Defined contribution non-contributory pension with 10% employer contribution with the option of putting 5% into a savings plan 
• Permanent Health Insurance 
• Death in Service (Life Assurance)
• Critical Illness
• Discretionary performance related bonus (which is linked to Company and individual’s performance)
• Non - contributory social club
• Working from Home Scheme Contribution - All permanent staff can claim up to £400 over a 4 year cycle (contribution of £100 a year) towards an office desk, chair, etc. 
• Fitness Club membership - £300 per year (receipts based) 
• Access to the Global Business Academy suite of training 
• Access to Go Fluent Language Learning 
• The opportunity to participate and get involved in activities relating to Social / ESG / CSR / D&I / Wellbeing