TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, We actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

We have been present in Poland for over 20 years, helping our clients from offices in Warsaw and Katowice, where more than 700 people already work.

Katowice is also the location for our second structure - the Regional Delivery Center, whose task is to serve the European markets of our clients, companies from the Fortune 500 and FTSE 100 rankings. As part of the structures, we are looking for specialists in the field of international accounting & tax, human resources and payroll, and global entity management. We also build teams that will be responsible for handling international funds and supporting internal financial processes of the TMF Group.

Supervisor Payroll Services will manage a portfolio of HR & Payroll Clients and manage a team of employees responsible for Client deliverables for the portfolio. Supervisor is the lead Client liaison for Client relations & escalations, and provides the team with technical (labor law) and operational support. Supervisor manages the workload of the team, and provide ongoing support & insights to the Manager HR & Payroll Services with resource planning and requirements.

Responsible for a dedicated portfolio of client mandates, from A-Z including, but not limited to: 

-Client acceptance & ongoing client review process, including review of the KYC/CDD file and preparation/execution of internal documentation supporting the processes 

- Monthly payroll for clients in various Cantons in Switzerland 

- Periodic payroll reporting (pay slips, monthly summaries, accounting vouchers)

 -Payroll associated tasks (withholding tax, social security, other insurances) and liaison with third parties

 -Payroll and HR requests from clients 

- All year-end closing related tasks 

 -Payroll related audits 

- Management of client relations 

- Assistance to Accounting section for specific payroll issues 

- timely & quality delivery

 - control (4 eyes check) and backup of an additional portfolio of client entities 

- identify issues & address/resolve before they escalate 

- technical research on specific payroll issues

 - Time spent invoice reviews for the assigned client portfolio, with input from team members and support from the HoD 

- monitor collections for the portfolio 

Quality reviews of output from team members 

Manages any client issues and is the main contact for escalations in the portfolio 

Identifies areas for process improvement/automation and promotes standardization and efficiency in close cooperation with management 

Provides technical support to the team & help grow the team members’ technical knowledge to ensure quality performance and results

Works independently, with support in only the most complex situations and provides service expertise 

Identifies new business customers/clients and the opportunity to up-sell or cross-sell Regular reporting to management

Manages a team of employees

• Minimum 2 years working experience in a Client Supervisor position
• Solid knowledge of polish labor law
• University degree
• Good understanding of payroll principles and practice
• Good communication and negotiation skills
• Ability to take initiative and work independently in a fast-paced environment
• Fluent communication, both written and spoken in English is required. French and/or German language skills are considered as an advantage 
• High level of professionalism and the ability to deal effectively with all levels in the organization

• Convenient central location of the office
• Stable employment
• Flexi-time and remote working
• An international and dynamic environment
• Private medical care
• Life insurance
• Co-financing for the Multikafeteria program (e.g. Multisport card)
• Access to a language platform with 12 different languages to learn
• Access to a mental health and well-being platform offering a variety of functionalities that will support you in caring for your well-being
• Exceptional people and atmosphere
• Christmas and occasional gifts
• Co-financing of holidays (social fund)
• Opportunity to take part in charity projects