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General Information

Job ID
33285
Location
Luxembourg, Luxembourg
Work Types
Full Time
Categories
Client Onboarding, Funds


We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted through our official channels. 


About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 125 offices across 87 jurisdictions, covering 92% of world GDP and 95% of FDI inflow. 

As we’re a global company with 11,000+ colleagues, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.


Discover the Role

The Client Onboarding Specialist plays a key role in delivering a seamless onboarding experience from new clients, from initial engagement through to the launch of fund structures. This role requires strong organizational capabilities, attention to detail, and the ability to build and maintain trusted relationships while ensuring compliance with regulatory requirements.

Key Responsibilities
  • Client Engagement & Relationship Management
    1. Act as the primary point of contact for new clients during the onboarding process, providing guidance and support.
    2. Build and maintain strong client relationships from onboarding through fund launch, ensuring professional, responsive, client-centric approach.
    3. Participate in prospective client calls and support the preparation of tailored presentations and materials.
  • Onboarding Coordination

    1. Manage the end-to-end client acceptance process, ensuring all required documentation is complete, accurate and approved.

    2. Collect and review client information, perform due diligence/KYC checks in line with compliance standards.
    3. Maintain and regularly update onboarding trackers to monitor progress, timelines and key milestones.
    4. Coordinate entity set-up activities, liaising effectively with internal teams and external service providers.
    5. Facilitate third-party due diligence processes, including the organization of onsite visits where required.
  • Operational and Administrative Support

    1. Support the preparation of internal committee materials and presentations.

    2. Coordinate the opening of bank accounts for client entities.
    3. Assist with drafting and reviewing service agreements, including involvement in discussion around fund documentation.
    4. Ensure all records, documentation and files are maintained accurately in accordance with internal policies and regulatory requirements.
  • Internal Collaboration

    1. Develop strong working relationships across internal teams to enhance operational efficiency and ensure timely resolution of client queries.

    2. Act as a connector between stakeholders to drive coordination and smooth execution of onboarding activities.


Key Requirements
  • Bachelor or master degree in financial services, Law, Accounting or related field.
  • 2-3 years of relevant experience, ideally within the fund industry or broader financial services environment.
  • Strong relationship management skills with excellent written and verbal communication abilities.
  • Fluency in English (spoken and written) ; additional languages are considered an advantage.
  • Highly organized with strong, analytical, and prioritization skills.
  • Proactive, solution-oriented and results-driven approach.
  • Flexible and adaptable, with the ability to manage changing priorities in a dynamic environment.
  • Confident self-starter with collaborative and team-oriented approach.
  • Ability to positively influence stakeholders across different departments and level of seniorities.

What’s in it for you?
  • Benefits : Excellent working conditions: strong work-life balance and salary indication above market level;
  • Learning opportunities: work with highly experienced colleagues who are committed to knowledge sharing, and gain exposure to diverse and complex client requests. You will also have access to training opportunities with organizational support;
  • Value-driven work environment: a culture built on integrity and respect across colleagues and leadership;
  • Teamwork: an environment where continuous improvement is encouraged, learning from mistakes is supported, and collaboration is actively valued and practiced in a no-blame culture;
  • Ambition: a growing organization that encourages new ideas and continuously seeks future opportunities.

We’re looking forward to getting to know you!