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General Information

Job ID
33483
Location
St Helier, Jersey
Work Types
Full Time
Categories
Client Payroll


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About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 125 offices across 87 jurisdictions, covering 92% of world GDP and 95% of FDI inflow.

As we’re a global company with 11,000+ colleagues, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.


Discover the Role
We are seeking a Manager to join our Employee Incentives team in Jersey, responsible for delivering a high‑quality administrative and fiduciary service to a complex portfolio of Employee Incentive structures. 
The role carries fiduciary responsibility and is primarily hands‑on, with additional focus on people management and technology and process improvement. The Manager will contribute to operational strategy and financial planning, and participate in team and business‑wide initiatives.

Key Responsibilities
  • Manage a team and portfolio of complex structures with timeliness and efficiency
  • Ensure the provision of an efficient and quality service, liaising with clients, agencies and professional advisers as required in accordance with legislation
  • Ensure that new client business allocated to the job holder is thoroughly researched and that the client’s requirements are understood
  • Ensure portfolios are administered in compliance with policies and procedures as set down in the company procedures manual
  • Attend meetings with clients and professional intermediaries, both locally and in other locations as necessary
  • Oversee the incoming and outgoing workflow of the team, productivity and debtors as directed
  • Provide technical assistance to the administrators within the team
  • Good understanding of TMF Group and its products and services
  • Demonstrate an awareness of risk management
  • Meet productivity target and input timesheet daily
  • Control debtors to the level determined by Line Manager
  • Category “B*” signatory, or Category “A” where required. 
  • Develop existing client and intermediary relations including seeking opportunities for cross-selling TMG Group products and services
  • Will delegate work across the team as appropriate
  • Will share knowledge to ensure targets are met
  • Responsible for debt collection and negotiation of fees with clients in their area of accountability

Key Requirements
  • Minimum Category “B” employee. 
  • At least 3 years’ relevant experience and holding a “Table 4” professional qualification as defined by the JFSC, or at least 5 years’ relevant experience and holding a “Table 5” professional qualification as defined by the JFSC. 
  • Demonstrated track record of effectively supervising and supporting team members. 
  • Leverages prior experience to identify and propose continuous improvement opportunities. 
  • Maintains a strong understanding of client contracts, with clear awareness of work in progress (WIP) and out‑of‑scope activities. 
  • Advanced proficiency in Microsoft Office applications. 
  • Fluent in written and spoken English. 
  • Actively identifies and promotes opportunities for knowledge sharing across the team. 
  • Consistently strives for high standards of client service and delivery. 
  • Demonstrates strong verbal and written communication skills, with the ability to convey information clearly and concisely. 
  • Responsible for setting and managing stakeholder expectations regarding delivery, with timely escalation of risks or issues as appropriate. 
  • Acts with integrity and professionalism at all times. 
  • A trusted and collaborative team member, demonstrating consideration and respect for colleagues.

What’s in it for you?

Pathways for career development

  • Work with colleagues and clients around the world on interesting and challenging work;
  • We provide internal career opportunities so you can take your career further within TMF;
  • Continuous development is supported through global learning opportunities from the TMF Business Academy;

 

Making an impact

  • You’ll be helping us to make the world a simpler place to do business for our clients;
  • Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work;

 

A supportive environment 

  • Strong feedback culture to help build an engaging workplace;
  • Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best

We’re looking forward to getting to know you!