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TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As were a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.
Assist HRP Manager in delivering high-quality client services to a spectrum of clients. To meet stakeholders' and clients' expectations, this will comprise data preparation, payroll client administration, revenue target through billings and daily client contact for those services. Manage payroll and related activities, optimize procedures, and adopt best practices to support corporate goals.
1. Operations
· Supervise and execute routine administrative activities associated with accurate data and payroll capture, workflows, leave management, benefit administration, and other payroll-related processes.
· Ensure that all controls are in place to process payroll, third-party, and associated payments effectively.
· Ensure conformity with all applicable laws and regulations, including minimum rates, taxation, and benefit administration.
· Provide a yearly calendar of payroll processing and cutoff dates
· Process monthly payrolls for the entire organization for all contract types.
· Ensure that all employees are paid appropriately in accordance with their contract type and payment dates.
· Compute hours payable, including overtime, commissions, incentives, terminations, and severance packages.
· Process all changes to payroll, such as transfers, promotions, salary raises, bonus payments, terminations, garnishee orders, overtime, commissions, and incentives payable.
· Completion, verification, and processing of payroll checklist supporting ISAE standards
· Prepare monthly payment schedules and payment requests.
· Ensure that all payments are completed precisely and on schedule.
· Monthly reconciliation of all payroll accounts
· Provide and process monthly payroll reports, cheque requisitions, journals, and
· reconciliations, as well as Skill development levies, UIF, and PAYE returns and payments.
· Ensure that all payroll records are filed and easily accessible to authorized personnel.
· Track and report on employee contract-related matters, such as contract expiration dates, retirement dates, excessive sick leave use, annual leave balances, loan repayments, work permits, length of service, etc.
· Maintain effective payroll governance and ensure that all essential procedures are in place and followed. Ensure the correctness of data captured and conduct data integrity checks as per specified timescales to ensure that all relevant and required fields are populated.
· Ensure the payroll and related systems are optimized
· Examine payroll reports before distributing them to stakeholders.
· Process Annual and Bi-Annual SARS reporting and produce IRP 5s
· Completion and submission of EMP201
· Perform month-end reporting duties mandated by the Finance and Human Resources Departments.
· Prepare all needed and ad hoc reports, including but not limited to leave reports, Quarterly Employment Statistics, SARS filings, Employment Equity, and other regulatory requirements.
· Ensure registration with relevant authorities are completed for onboarding clients
· When requested, provide the HR and Recruitment departments with sample payslips.
· Provide papers required for Department of Labour visits as needed.
· Identify errors, report them, and raise concerns with the relevant manager, ensuring that the necessary remedial action is taken or that the situation is escalated as needed.
· Maintain both paper and electronic employee records, including the scanning and uploading of all documents requiring an update.
· Maintain personnel records, files, organograms, appointments, termination and compensation schedules, as well as all administration pertaining to appointments, terminations, employment contracts, transfers, and promotions.
· Prepare all UIF paperwork in support of terminations, maternity leave, and disability claims, etc.
· Prepare all documents and paperwork required for audits.
· Resolve and reply in a timely manner to employee inquiries and requests for information on payroll, assessment to system, benefits, leaves, SARS, and associated policies.
· Provide new employees with the necessary training on the payroll system and Employee Self Service, including benefits, payslips, etc.
· Provide information and timely responses to employee inquiries on payroll, system access, benefits, leave, SARS, and pertinent policies.
· Communicate with service providers on any system or benefit-related complaints or questions
· Assist Junior Administrators and ensure that standards are reached through coaching, on-the-job training, and direction.
2. Client service
· Support and guide clients with service delivery requests
· Ensure Request/ mail are responded to within 4hrs turnaround time
· Attend client meetings, as required
· Prepare client work in accordance with procedures
· Work with clients to ensure required data is received in good time
· Prepare and submit approved returns, submissions, accounts, reports etc. as applicable
3. Financial and commercial management
· Support clients with service delivery matters
· Manage client meetings, as required
· Prepare client work in accordance with procedures
· Work with clients to ensure required data is received in good time
· Prepare and submit approved returns, submissions, accounts, reports et al as applicable
4. Technical Expertise
· Liaise with tax authorities and other TMF offices on technical issues
· Use specific software programs and maintain databases as required
· Develop technical knowledge through reading and attendance at appropriate (internal and external) training courses, seminars, etc.
· Ensure Bankfiles are loading on banking system, following the internal protocols
5. Team-based responsibilities (with the support of the Team leaders)
· Set up and maintain computerized payroll databases
· Inputting information into the payroll system
· Review, test and reconcile the work and data received from clients/ third parties
· Assist with statutory fillings and reporting, including EMP201 and EMP501
· Support the Tax Officer with ad hoc SARS requests
· Assist senior team members and finance team with recovery of debt.
· Perform any other reasonable assignment requested by management
· Personal utilization of 90% - whereby 90% of hours are aligned to client work and service delivery
6. Implementations
· Assist with Data Evaluation
· Assist with Verifying YTD Input
· Complete Variance in all phrases of Implementation
· Liaise with the Implementation Specialist on outstanding KYC matter
· Assist with the linking of MOC to employees
· Advise the Implementation Specialist of possible tax discrepancies
· Update Blueprints where necessary changes are made.
· Facilitate Calendar and Change form creation
- 4+ years of full payroll administration experience and Process Annual and Bi-Annual SARS reporting and produce IRP 5s
- Must have experience in SAGE 300 People
- Experience in SARS e-filing and Easyfile software
- Payroll Diploma or Finance Degree
- Solid/Advance knowledge of payroll processing, deductions and regulatory submissions
- Advanced level of Computer literacy (MS Word, PowerPoint, Excel and Outlook)
- Excellent English written and verbal communication skills
- Meticulous attention to detail and high level of accuracy
- Other characteristics: accurate, self-motivated and able to work both independently and as part of a team
- Ability to work under pressure and multi-task
- Advanced Excel
- Strong leader, team player, energetic, self-motivated and assertive
- Strong analytical minded, problem solving orientated and extremely accurate
- In-depth knowledge and experience of payroll calculations and processing
Pathways for career development
- Work with colleagues and clients around the world on interesting and challenging work.
- We provide internal career opportunities, so you can take your career further within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.
Making an impact
- You’ll be helping us to make the world a simpler place to do business for our clients.
- Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.
A supportive environment
- Strong feedback culture to help build an engaging workplace.
- Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.