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TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.
TMF India is a Great Place to Work, ISO & ISAE certified organization.
This position is responsible for driving end‑to‑end vendor governance and ensuring that third‑party partners operate in alignment with contractual, financial, compliance, and risk requirements. The role oversees complex vendor operations across regions, manages contract and performance governance, and supports organizational efficiency through strong coordination with cross‑functional teams such as IT, Finance, Procurement, Legal, and Risk.
It is designed for someone who excels in operational oversight, contract compliance, data‑driven performance tracking, and stakeholder management — contributing to scalable, mature, and audit‑ready vendor management practices globally.
1. Vendor Operations & Lifecycle Management
- Manage end-to-end vendor onboarding, governance, and offboarding processes.
- Ensure accuracy and audit-readiness of vendor master data.
- Serve as the primary point of contact for global vendor-related operational queries.
- Support complex, multi-region vendor engagements and strategic vendor relationships.
2. Contract, Compliance & Risk Governance
- Oversee contract renewals, amendments, and compliance checks.
- Ensure adherence to VPA, TPRM, internal policies, and audit requirements.
- Coordinate with Legal, Procurement, and Risk teams for contract documentation (NDA, MSA, DPA, SLA).
- Provide accurate vendor contracts, evidence, and documentation for audits.
3. Vendor Performance & SLA Management
- Track and analyze vendor SLA/KPI performance across services.
- Prepare monthly/quarterly performance dashboards and review packs.
- Identify service gaps, risks, and improvement opportunities.
- Participate in vendor governance meetings and service review forums.
4. Process Improvement & Automation
- Lead continuous improvement initiatives to streamline vendor processes.
- Identify inefficiencies and recommend automation or standardization.
- Develop and maintain SOPs, frameworks, and governance documentation.
- Guide and mentor junior analysts on best practices.
5. Cross-Functional Collaboration & Stakeholder Management
- Collaborate closely with global IT Operations, Procurement, Finance, Legal, and Risk teams.
- Provide insights and updates during project, governance, and leadership reviews.
- Support major IT initiatives by ensuring vendor readiness and compliance.
Skills & Competencies
- Strong understanding of vendor lifecycle management, procurement, and IT operations.
- Proven experience in contract governance, SLA monitoring, and compliance frameworks.
- Advanced financial analysis capabilities (budgeting, forecasting, variance analysis).
- High proficiency in Excel, dashboards, and vendor/financial tracking tools.
- Excellent communication, stakeholder engagement, and negotiation skills.
- Ability to manage multiple global vendors and priorities independently.
Qualifications & Experience
- Bachelor’s degree in Commerce, Finance, Business Administration, IT, or related fields.
- MBA or equivalent qualification preferred.
- 5–10 years of experience in Vendor Management, IT Operations, or Procurement.
Pathways for career development
- Work with colleagues and clients around the world on interesting and challenging work.
- We provide internal career opportunities, so you can take your career further within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.
Making an impact
- You’ll be helping us to make the world a simpler place to do business for our clients.
- Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.
A supportive environment
- Strong feedback culture to help build an engaging workplace.
- Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
- Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
- At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.
Other Benefits
- Anniversary & Birthday Leave policy
- Be part of One TMF
- Paternity & Adoption leaves
- Salary advance policy
- Work flexibility – Hybrid work model
- Talk about growth opportunities (we invest in talent)
- Well-being initiatives