TMF

The Senior Automation Developer plays a critical role in ensuring the stability, reliability, and long‑term performance of TMF’s business‑critical automations. The focus of this role is on production support, incident resolution, root‑cause investigation, and permanent remediation for automation solutions primarily built on the Microsoft Power Platform.

Although the position centers on BAU and maintenance activities, the role requires strong development‑level expertise in automation design, workflow logic, testing, and deployment. You will work across the full automation lifecycle, monitoring live processes, optimizing performance, ensuring governance, and contributing to small enhancements or new builds when required. This role collaborates closely with Process Analysts, Business stakeholders, and cross‑functional teams to support continuous improvement and maintain high operational standards.

Automation Support & Engineering

• Support and maintain automations built using Power Automate, Power Apps, and Power Automate Desktop (RPA).
• Troubleshoot workflow logic, integrations, and data handling issues to ensure smooth automation execution.
• Support .NET‑based business automation processes.
• Apply workflow‑based logic to understand system behavior and implement fixes, optimizations, or enhancements.
• Assist with occasional development of small automations or incremental improvements.

 BAU Operations & Production Support

• Handle automation incidents within defined SLAs, ensuring minimal business impact.
• Perform root‑cause analysis on recurring issues and implement permanent solutions to reduce BAU workload.
• Monitor automation processes proactively to improve reliability and reduce failures.
• Support during and immediately after go‑live deployments, ensuring stable process execution.
• Manage migration of automation packages across DEV / TEST / PROD environments.

Quality, Documentation & Standards

• Maintain solution design documents, release notes, SOPs, runbooks, and user guides.
• Ensure comprehensive test coverage by maintaining and updating unit test cases.
• Uphold data integrity and follow data security and governance standards.
• Identify opportunities for improvement and carry out enhancements to increase efficiency and stability.

 Stakeholder Engagement & Collaboration

• Collaborate with Process Analysts and Business Analysts to review process documentation and support improvement initiatives.
• Communicate effectively with stakeholders across regions and cultures.
• Provide knowledge‑sharing and guidance to strengthen team capabilities when needed.

Qualifications & Technical Skills

• Bachelor’s degree in Computer Science, Technology, IT, Engineering, or related field.
• 3+ years of hands‑on experience with Power Automate and Power Apps in enterprise environments.
• Strong background in BAU / production support, incident resolution, and permanent remediation for automation solutions.
• Expertise with:
  • Microsoft Power Platform (Power Automate, Power Apps, Power Automate Desktop)
  • .NET development for automation support
  • MS SQL Server or similar relational databases
• Strong understanding of workflow logic, process analysis, and automation lifecycle.
• Experience assessing feasibility, effort, and impact of automation changes.
• Knowledge of automation environments and deployments (DEV / UAT / PROD).
• Additional technical exposure:
  • Python scripting (preferred)
  • Alteryx (support/troubleshooting/small enhancements)
  • OCR/IDP tools
  • REST APIs, JSON, XML
  • Automation standards and best practices

 Soft Skills

• Excellent analytical and problem‑solving skills with a structured approach.
• Ability to work independently with minimal supervision.
• Strong verbal and written communication skills.
• Proactive, organized, and adaptable under pressure.
• Ability to work in a dynamic, global, cross‑functional environment.

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy. 

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. 

• Strong feedback culture to help build an engaging workplace.
• Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
• At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

• Anniversary & Birthday Leave policy
• Be part of One TMF
• Paternity & Adoption leaves
• Salary advance policy
• Work flexibility – Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives