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General Information

Job ID
34525
Location
Halifax, Canada
Work Types
Full Time, Permanent
Categories
Client Relationship Management


We never ask for payment as part of ourselection process, and we always contact candidates via our corporate accountsand platforms. If you are approached for payment, this is likely to befraudulent. Please check to see whether the role you are interested in isposted here, on our website.


About TMF Group

TMF Group is a leading provider of criticaladministrative services, helping clients invest and operate safely around theworld. We provide legal, financial and employee administration through TMFGroup’s teams in 120 offices.


Discover the Role

We are looking for the best talent for our Investor Relation Specialist: 


Key Responsibilities

•Primary contact for LP reporting functions

•LP reporting email management

•Updating and maintaining various investor portals to include uploading and distributing documents to investors

•Investor portal question management

•Maintain compliance and control protocols

•Onboarding new clients from start to finish, with group level support, as needed

•Training new employees

•Interface and communicate with the investor portal software companies or internal group and teams

•Working with managers and or clients on investor communications

•Working with managers to meet deadlines

•Coordinating with treasury team when investor changes occur that are sent to the portal inbox

•Maintaining client protocol and best practices

•Information resource for team

•Other duties as assigned

• Performing call backs to confirm wire instructions of clients

• Assisting with updating wire instructions and confirming the authorized contact for changes


Key Requirements

• Excellent at creative problem-solving, analytical, and quantitative skills along with sharp attention to detail, as well as strong time and work management skills

• Resourceful and motivated to find outside-the-box solutions to everyday client issues.

• Excellent verbal and written communication skills

• Interpersonal skills and ability to work successfully with many different work styles

• Ability to continuously prioritize multiple projects in a fast-paced environment with a high degree of flexibility and high level of focus on quality, accuracy, and confidentiality

• The commitment to independently complete tasks to reach the clients’ goals, which at times may require hours above the standard work week

• The ability to work across multiple software platforms, transferring and manipulating data.

• Excellent working knowledge of Microsoft Suite, Adobe Acrobat X (and higher), Investran, and LP portals such as Investment Café


What’s in it for you?

Pathwaysfor career development

• Work with colleagues and clients around the world on interestingand challenging work.

• We provide internal career opportunities, so you can take yourcareer further within TMF.

• Continuous development is supported through global learningopportunities from the TMF Business Academy.

Making animpact

• You’ll be helping us to make the world a simpler place to dobusiness for our clients.

• Through our corporate social responsibility program, you’ll alsobe making a difference in the communities where we work.

Asupportive environment

• Strong feedback culture to help build an engaging workplace.

Ourinclusive work environment allows you to work from our offices around theworld, as well as from home, helping you find the right work-life balance toperform at your best.


We’re looking forward to getting to know you!