TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, We actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

We have been present in Poland for over 20 years, helping our clients from offices in Warsaw and Katowice, where more than 700 people already work.

Katowice is also the location for our second structure - the Regional Delivery Center, whose task is to serve the European markets of our clients, companies from the Fortune 500 and FTSE 100 rankings. As part of the structures, we are looking for specialists in the field of international accounting & tax, human resources and payroll, and global entity management. We also build teams that will be responsible for handling international funds and supporting internal financial processes of the TMF Group.

The O2C Manager plays a key role in overseeing the end-to-end Order-to-Cash process, ensuring timely and accurate Billing. This role requires strong leadership, analytical thinking, and a customer-centric approach to drive process improvements and maintain high levels of service quality.  

The O2C Manager collaborates closely with internal teams and external clients to ensure compliance with contractual and financial requirements. 

At this role you will have possibility to work hybrid from our Katowice location. 

• Lead and manage the O2C team (3 direct reports – Supervisors, 50 indirect employees), ensuring efficient execution of billing processes 
• Monitor and improve key O2C KPIs such as DSO, billing accuracy and effectiveness 
• Ensure timely invoicing and resolution of billing disputes in collaboration with internal stakeholders 
• Drive continuous improvement initiatives and automation within the O2C cycle 
• Collaborate with finance, sales, and legal teams to ensure alignment on customer contracts and revenue recognition 
• Ensure compliance with internal controls, accounting standards, and audit requirements 
• Support ERP system migrations 
• Strong leadership and team management

• Minimum 5 years of experience in O2C or related finance functions 
• Proven track record in managing teams and driving process improvements 
• Experience in working with international clients and cross-functional teams 
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field  
• Excellent communication and stakeholder management abilities 
• Analytical mindset with a focus on process optimization 
• Proficiency in ERP systems (Microsoft Dynamics is a plus) 
• Advanced Excel skills and familiarity with reporting tools 
• Strong understanding of financial processes and controls 
• Experience in shared services or BPO environment is a plus 
• English proficiency

• Convenient central location of the office - Katowice 
• Stable employment 
• Flexi-time and hybrid working 
• An international and dynamic environment 
• Private medical care 
• Life insurance 
• Co-financing for the Multikafeteria program (e.g. Multisport card) 
• Access to a language platform with 12 different languages to learn 
• Access to a mental health and well-being platform offering a variety of functionalities that will support you in caring for your well-being 
• Exceptional people and atmosphere 
• Christmas and occasional gifts 
• Co-financing of holidays (social fund) 
• Opportunity to take part in charity projects