TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, We actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

We have been present in Poland for over 20 years, helping our clients from offices in Warsaw and Katowice, where more than 700 people already work.

Katowice is also the location for our second structure - the Regional Delivery Center, whose task is to serve the European markets of our clients, companies from the Fortune 500 and FTSE 100 rankings. As part of the structures, we are looking for specialists in the field of international accounting & tax, human resources and payroll, and global entity management. We also build teams that will be responsible for handling international funds and supporting internal financial processes of the TMF Group.

Billing team is equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference for customer relationships. They are responsible for day-to-day invoicing and financial reporting of processes related to TMF clients for all service lines. The goal is to ensure the company charges its customers appropriately and in a timely manner as per contract/agreement/CRN in accordance with agreed turnaround time and quality along with financial reporting. It is part of our other Internal Finance teams working for EMEA region.

At this role you will be given an opportunity to work mostly remotely with hybrid visits at our Katowice location.

• Accurately and timely perform all activities, according to the guidelines received from Direct Manager
• Communicate billing related information to various stakeholders as and when required
• Coordination of client and internal billing processes, invoice validation and approval wherever applicable
• Drive continuous improvement and or automation while monitor the outcome of the team, meeting quality standards
• Ability to interpret client contract and convert to billing related projects
• Billing process review/control, ensuring timely and accurate billing, in compliance with defined policies and procedures
• Develop expertise on all components involved in the financial accounting and billing architecture of TMF’s Clients
• Cooperation with business departments
• Interact and interface with TMF Local offices & other Group departments and other relevant stakeholders as and when required
• Establish and maintain relationship with respective TMF Local offices & other group functions by serving as a single point of contact for all process related matters and queries
• Ensure delivery of high-quality service according to agreed deadlines, KPIs and SLAs
• Ad hoc tasks in root cause analysis and solving of “broken processes”, supporting the team in more complex tasks
• Responsible for one or more markets/countries
• Reconciliation and analysis of account balances during month end process, perform month-end closing activities,
• Identify problems or unexpected events arising during work and proactively resolve them
• Provide direction and management on the resolutions of client related challenges
• Coaching and supporting team members on various daily tasks
• Sets priorities for the team to ensure task completion
• Ensure positive atmosphere in the team, ensure professional growth of employees in his/her department
• Participate in the interviewing applicants and appraising staff under his/her control
• Proactively manage team performance through robust objective setting, delivering constructive feedback and confidently managing under-performance
• Responsible for timely completion of half-year and year-end appraisals, including one-to-one meetings and setting, monitoring and meeting the objectives

• University/College Degree, preferably in Finance, Accounting or Economics or related
• Minimum 3-5 years of experience in similar position
• Strong understanding of end-to-end billing process
• Good command of ERP environments, Microsoft Dynamics knowledge is an advantage
• MS Office knowledge – very good MS Excel skills
• Excellent command of English (both verbal and written)
• Experience with process documentation will be an asset
• Excellent interpersonal, written, and verbal communication skills, with ability to interface effectively with individuals at various levels, both internal and external
• Able to maintain confidentiality and trustworthiness
• Good communication and analytical skills and ability to work in the team
• Proactive, can-do attitude
• Well organized, strict attention to details with ability to work on multiple projects, and meet critical deadlines with a high volume in a fast-paced environment
• Demonstrated ability to work effectively and independently in a busy and high-profile environment
• Experience working within a multi-cultural environment

• Convenient central location of the office
• Stable employment
• Flexi-time and hybrid/remote working
• An international and dynamic environment
• Private medical care
• Life insurance
• Co-financing for the Multikafeteria program (e.g. Multisport card)
• Access to a language platform with 12 different languages to learn
• Access to a mental health and well-being platform offering a variety of functionalities that will support you in caring for your well-being
• Exceptional people and atmosphere
• Christmas and occasional gifts
• Co-financing of holidays (social fund)
• Opportunity to take part in charity projects