TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, We actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

We have been present in Poland for over 20 years, helping our clients from offices in Warsaw and Katowice, where more than 700 people already work.

Katowice is also the location for our second structure - the Regional Delivery Center, whose task is to serve the European markets of our clients, companies from the Fortune 500 and FTSE 100 rankings. As part of the structures, we are looking for specialists in the field of international accounting & tax, human resources and payroll, and global entity management. We also build teams that will be responsible for handling international funds and supporting internal financial processes of the TMF Group.

A member of the team of application specialists primarily supporting the Kyriba Treasury Management System and Payment Factory used by TMF’s Global Fund Administration and Capital Markets business. The team is responsible for delivering BAU support to the application’s users in conformance with agreed internal SLAs, as well as supporting related change and deployment initiatives across the organization.

• Part of a geographically diverse team that provides day-to-day support of the Kyriba application and its interfaces to global banks and other specialist fund and capital markets systems. Interact with Kyriba Support to resolve issues and enable new features.

• Assist in establishing connectivity between Kyriba and banks used by TMF’s client business globally. This includes interaction with local business teams on their requirements, liaising with banks on file format specifications, system configuration, testing, and deployment.

• Part of a global, virtual support team that works together to deliver a consistent service to end-users regardless of their location or time zone. Collaborate with sales and client servicing teams to ensure consistency of service delivery to customers.

• Continuously develop knowledge of the Kyriba application and international banking practices. Assist in training newly onboarded TMF offices and new users.

• Support the onboarding of new business into banking processes and the Kyriba application. Able to work across a wide range of cultures and time zones.

• Prepare process documentation and assist in annual ISAE3000/3402 audit exercises.

KEY BUSINESS EXPERIENCE

• Subject Matter Expert – Banking, Internal Finance or Treasury systems (Kyriba preferred)

• Familiarity with SWIFT payment and bank statement standards (ISO20022/MT messages)

• Strong interest in business application configuration and troubleshooting

• Experience in Alteryx Analytics, Data Science & Automation tools is a plus

• Experience with reporting tools such as Power BI is a plus

• Experience with formal change management processes, including requirements elicitation, specification documentation, project coordination, and planning

CANDIDATE PROFILE

• Minimum 3–5 years of experience administering Treasury or Banking applications or as a Kyriba super-user

• Treasury or Finance background and an understanding of international banking practices

• Interest and experience in automation and reporting using a variety of technologies (BI) is highly desirable

• Fluent in written and spoken English

OTHER COMPETENCIES

Operational Excellence

• Demonstrates the ability to make decisions based on insights and knowledge that impact the team
• Accountable for ensuring high standards of delivery to clients
• Actively engages with business users to understand needs and deliver high-quality service
• Prioritizes client issues and addresses them accordingly
• Keeps up to date with business trends and changes in technologies

Commercial Awareness

• Understands TMF Group's business lines and relevant local regulatory requirements
• Appreciates the impact of individual actions on the quality of service provided to end customers

Leadership and Resource Management

• Plans, coordinates, and manages internal and external resources to deliver results in a timely, accurate, and professional manner
• Shares knowledge to ensure team targets are met

Interpersonal Skills

• Manages internal and external stakeholders' expectations regarding delivery and escalations
• Builds credibility across all stakeholder groups
• Respectful of different cultures and working styles
• Able to engage with individuals at all levels of an organization within area of specialism

Client Excellence

• Proactive in identifying opportunities and seeking solutions
• Ensures relevant information is obtained and shared as needed
• Takes responsibility for delivering high-quality products and services
• Implements improvements to client service

• Convenient central location of the office
• Stable employment
• Flexi-time and remote working
• An international and dynamic environment
• Private medical care
• Life insurance
• Co-financing for the Multikafeteria program (e.g. Multisport card)
• Access to a language platform with 12 different languages to learn
• Access to a mental health and well-being platform offering a variety of functionalities that will support you in caring for your well-being
• Exceptional people and atmosphere
• Christmas and occasional gifts
• Co-financing of holidays (social fund)
• Opportunity to take part in charity projects